Live Assist for Microsoft Dynamics 365 Pricing

Our subscription plans for Live Assist include omnichannel engagement fully integrated with Microsoft Dynamics 365 to improve productivity and accelerate business growth.
Pricing plans below are per month per user based on a pre-paid annual subscription for 100 users.

CORE

$33/AGENT
  • Cobrowse assistance
  • Agents remotely view and control visitors web pages and apps
  • Full Dynamics 365 integration
  • Spotlight and annotation tools
  • File push
  • Single sign on
  • Online support
  • Self-help knowledge base

PREMIUM

$60/AGENT
  • Everything in Enhanced
  • Voice and video calling between agents and visitors
  • Full omnichannel engagement
  • Chat to voice/video escalation
  • 'See me' and 'See what I see'
  • No download for visitors
  • Cobrowse simultaneously
  • One or two-way video
  • Full-screen view
  • Embedded call window